Refund policy

Every item we sell is printed to order, just for you. Because of that, we don't accept change-of-mind returns — but we stand fully behind the quality of what we make. If something's wrong with your order, we'll put it right.

Damaged, defective, or wrong item

Please check your order when it arrives. If it turns up damaged, defective, or it's not what you ordered, contact us within 30 days of delivery and we'll make it right with a refund or replacement — no fuss. Email us at support@theeverydaydept.com with your order number and a photo of the issue, and we'll sort it.

Change-of-mind returns

Because each tee is made to order, we're unable to accept returns or exchanges for change of mind, wrong size, or wrong colour chosen at checkout. We can't restock or resell a made-to-order item, so please check the size guide and colour carefully before ordering. If you're unsure about sizing, email us first — we're actual people and we're happy to help you get it right.

Non-returnable items

Gift cards are non-returnable.

Exchanges

We don't offer direct exchanges. If your item arrived damaged or defective, contact us and we'll replace it. Otherwise, the best route is to place a new order for the item you want.

Refunds

Once we've reviewed a reported issue and approved a refund, it'll be processed to your original payment method within 10 business days. Bear in mind your bank or card provider may take a little longer to post it. If more than 15 business days have passed since we approved your refund and you haven't seen it, email us at support@theeverydaydept.com.

Questions

Refund policy

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